Return Policy for FabMora

At FabMora, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, you may return eligible items for a refund or exchange, subject to the terms and conditions outlined in this Return Policy.

1. Eligibility for Returns:

- To be eligible for a return, items must be unused, in their original condition, and with the original packaging intact.
- Certain items are not eligible for return, including but not limited to:

• Items marked as final sale or clearance.
• Personalized or customized items.
• Perishable goods.

- Returns must be initiated within 4-5 days from the date of delivery.

2. Return Process:

- To initiate a return, please contact our customer service team at returns@fabmora.com and provide your order number and details of the item(s) you wish to return.
- Our customer service team will provide you with instructions on how to return the item(s), including the return address and any necessary shipping instructions.
- Please ensure that the item(s) are securely packaged to prevent damage during transit.

3. Return Shipping:

- Return shipping costs are the responsibility of the customer unless the return is due to an error on our part or a defective product.
- We recommend using a trackable shipping method and purchasing shipping insurance for your return package, as we are not responsible for returns lost or damaged in transit.

4. Refund Process:

- Once we receive and inspect the returned item(s), we will process your refund within 4-5 business days.
- Refunds will be issued to the original payment method used for the purchase.
- Shipping fees are non-refundable unless the return is due to an error on our part or a defective product.

5. Exchanges:

- If you wish to exchange an item for a different size, color, or style, please contact our customer service team to arrange for an exchange.
- Exchanges are subject to availability. If the requested item is not available, we will issue a refund for the returned item(s).

6. Damaged or Defective Items:

- If you receive a damaged or defective item, please contact us immediately upon receipt of the item.
- We will provide instructions on how to return the item for a replacement or refund, including any necessary documentation or photographs of the damage.

7. Restocking Fees:

- FabMora reserves the right to charge a restocking fee for returns that do not meet the eligibility criteria outlined in this Return Policy or for excessive returns.

8. Exceptions:

- This Return Policy applies only to purchases made directly through the FabMora website. If you purchased our products from a third-party retailer, please refer to their return policy for returns or exchanges.

If you have any questions or concerns about our Return Policy, please contact us at returns@fabmora.com.